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However, if your email server supports ONLY a POP3, auto account setup will create a POP3 account. More often than not, it’s caused by either a corrupted Outlook profile or a change in the data file’s location. And though an error send/receive error 0x800CCC0E fix message might look worrying, you may be able to fix the problem.
Fixing 'Outlook Data File Cannot Be Accessed' Error on PC
In that window, ensure the "Documents" folder is not enabled to sync to OneDrive. Timothy Burlee is a content writer for Secure Data FixTechGuide Outlook repair tutorial Recovery Services. He specializes in various topics in the data industry, including data recovery technology, storage devices, and digital forensics.
- I tried using the repair process (SCANPST.EXE) which appeared to detect issues but also appeared to complete a successful repair, but the issue persists.
- Creating new Outlook profile or rebooting the computer fixes the issue.
- From single external hard drives, SSD’s, mobile devices to enterprise NAS, SAN, and RAID failures, we are ready to help recover from digital disasters, anywhere.
- Before joining Secure Data, he worked as a freelance technical writer.
- Then, in the next window, make sure you're on the tab marked "Sync and backup".
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To make sure this is not the case, try opening Outlook and see if it found the data file. Then, in the next window, make sure you're on the tab marked "Sync and backup". On the righthand side of the window, choose the button to "manage backup".
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During the syncing process, OneDrive locks the file, which prevents Outlook from accessing it, resulting in the "Outlook data file cannot be opened" error. You can try to repair Outlook data files to fix the error. This is a good solution if you think your data file might be corrupted. MS Outlook stores all the information related to your email account both online and in a local file on your computer.
Repair Outlook Data Files (.pst and .ost)
From single external hard drives, SSD’s, mobile devices to enterprise NAS, SAN, and RAID failures, we are ready to help recover from digital disasters, anywhere. When you want to replicate a copy on the cloud, manually copy the PST in the OneDrive folder. This will result in one copy in the folder in OneDrive being used for backup purposes, and another copy in your Outlook client that can be kept open by Outlook. Outlook 2013 and 2016, users of both have reported this issue.
Method 2 - Manually create an IMAP or POP3 email account
Sometimes, data files get corrupted in a way that none of the methods above can help. This might happen due to a power failure or improper shutdown, hardware issues, or viruses and malware. This could happen if, for example, OneDrive backs up your Documents folder credential loop in Microsoft 365 to the cloud and includes the Outlook Files folder where the file is located.