Outlook.com (the web version of Outlook) and Outlook apps require a 1st party alias (Outlook/Hotmail/Live/MSN) to send and receive email, use calendar, etc. This is a lightweight app designed to handle multiple accounts and fairly moderate email use. New features like Files and attachment previews let you see your pictures and files without leaving your inbox. If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias.
So, we have produced this list of general things to try to resolve your problem in Outlook. To edit a shared calendar, go online to your own Outlook.com calendar, open Calendar for Windows 10, or use a mobile device. If you're still unable to send or receive email, read how to Fix Outlook.com email sync issues. Blocking someone doesn't stop their email from coming to your mailbox, but it does automatically move the message to your Junk Email folder where you can review it (in case it was blocked in error). Some customers may experience a delay when trying to create a new email address, or alias, for their Outlook.com account.
Remember that the backup file was the original corrupted file, and you may find that you cannot recover anything other than what was recovered in the Lost and Found folder. If you cannot import the Newname.pst file into Outlook, unfortunately you have lost all the information that is not in the Lost and Found folder. After you run the Inbox Repair tool, you can start Outlook and recover repaired items. Optionally, you can try to recover additional repaired items from the backup personal folder.
An outdated version of Outlook may cause performance issues or compatibility problems. Microsoft provides a built-in tool to repair Office applications, https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide// including Outlook. Click Options and select any Log file option, then click OK.
While we fix the problem, you can send the file as a OneDrive link. Find solutions to common problems or get help from a support agent. Use the classic Outlook for Windows connectivity troubleshooter to troubleshoot Outlook connectivity issues.
If you’re on a corporate network, some attachments might be blocked by server policies. Contact your IT administrator to verify if restrictions are in place and request assistance. Find solutions to common problems or get help from a support agent. Post questions, follow discussions and share your knowledge in the Outlook.com Community.
However, it may fail if the PST file is severely corrupt, oversized (larger than 2 GB), and/or encrypted. Once the PST file is repaired, you can import the repaired PST file into a new or existing Outlook profile to restore and access all mail items. To regain access to your data, repairing the corrupted OST file becomes essential. While Outlook has limited built-in options, they often fail when dealing with severely damaged or orphaned files.
The first thing you should try is to fix the basic Outlook issues. For this, you have to start with repairing the Office installation itself. If a Microsoft 365 application such as Word or Excel isn't working correctly, sometimes restarting it will fix the problem. When you're done, you might need to restart your computer. This free application can quickly detect and fix issues with Outlook, Microsoft Office, Microsoft https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide// 365, and Microsoft Teams.
Customers with only a 3rd party email address set up as the username of their Microsoft Account will be asked to add a 1st party Microsoft alias to their account before https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide// accessing Outlook.com. If classic Outlook still can't find settings for your email account, or you receive an error during setup, in many cases, you can set up your account manually. If you're trying to set up an iCloud account, follow the steps in Add or manage an iCloud email account in Outlook.
In addition to that, it is usually easy to use, even if you’re not a tech-savvy person. We go above and beyond the average software reseller because we built our business on trust. As active members in the IT community, we work to support our clients’ businesses and provide them with peace of mind.
Method 1: Use the Built-in Inbox Repair Tool (ScanPST.exe)Close Outlook.Press Windows + R, type %programfiles%/Microsoft Office/ and press the Enter key or click OK.Open the Officexx or root/officexx folder and locate the ScanPST.exe program.Double-click on the program file to launch it.More items...•Jan 26, 2024
It enables you to recover data from damaged OST files and convert them into accessible PST format, preserving the original folder structure and formatting. Moreover, this tool can quickly recover email messages, calendars, tasks and other data from corrupted PST files. It also offers a filter option; users can filter items using different criteria when they want to have only the desired items to process. So, learn how to fix corrupted Outlook data files (PST) without the ScanPST.exe tool. ScanPST mostly validates and corrects errors in the internal data structures of a .pst file.
So, we have produced this list of general things to try to resolve your problem in Outlook. To edit a shared calendar, go online to your own Outlook.com calendar, open Calendar for Windows 10, or use a mobile device. If you're still unable to send or receive email, read how to Fix Outlook.com email sync issues. Blocking someone doesn't stop their email from coming to your mailbox, but it does automatically move the message to your Junk Email folder where you can review it (in case it was blocked in error). Some customers may experience a delay when trying to create a new email address, or alias, for their Outlook.com account.
Remember that the backup file was the original corrupted file, and you may find that you cannot recover anything other than what was recovered in the Lost and Found folder. If you cannot import the Newname.pst file into Outlook, unfortunately you have lost all the information that is not in the Lost and Found folder. After you run the Inbox Repair tool, you can start Outlook and recover repaired items. Optionally, you can try to recover additional repaired items from the backup personal folder.
An outdated version of Outlook may cause performance issues or compatibility problems. Microsoft provides a built-in tool to repair Office applications, https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide// including Outlook. Click Options and select any Log file option, then click OK.
While we fix the problem, you can send the file as a OneDrive link. Find solutions to common problems or get help from a support agent. Use the classic Outlook for Windows connectivity troubleshooter to troubleshoot Outlook connectivity issues.
If you’re on a corporate network, some attachments might be blocked by server policies. Contact your IT administrator to verify if restrictions are in place and request assistance. Find solutions to common problems or get help from a support agent. Post questions, follow discussions and share your knowledge in the Outlook.com Community.
However, it may fail if the PST file is severely corrupt, oversized (larger than 2 GB), and/or encrypted. Once the PST file is repaired, you can import the repaired PST file into a new or existing Outlook profile to restore and access all mail items. To regain access to your data, repairing the corrupted OST file becomes essential. While Outlook has limited built-in options, they often fail when dealing with severely damaged or orphaned files.
The first thing you should try is to fix the basic Outlook issues. For this, you have to start with repairing the Office installation itself. If a Microsoft 365 application such as Word or Excel isn't working correctly, sometimes restarting it will fix the problem. When you're done, you might need to restart your computer. This free application can quickly detect and fix issues with Outlook, Microsoft Office, Microsoft https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide// 365, and Microsoft Teams.
Customers with only a 3rd party email address set up as the username of their Microsoft Account will be asked to add a 1st party Microsoft alias to their account before https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide// accessing Outlook.com. If classic Outlook still can't find settings for your email account, or you receive an error during setup, in many cases, you can set up your account manually. If you're trying to set up an iCloud account, follow the steps in Add or manage an iCloud email account in Outlook.
In addition to that, it is usually easy to use, even if you’re not a tech-savvy person. We go above and beyond the average software reseller because we built our business on trust. As active members in the IT community, we work to support our clients’ businesses and provide them with peace of mind.
Method 1: Use the Built-in Inbox Repair Tool (ScanPST.exe)Close Outlook.Press Windows + R, type %programfiles%/Microsoft Office/ and press the Enter key or click OK.Open the Officexx or root/officexx folder and locate the ScanPST.exe program.Double-click on the program file to launch it.More items...•Jan 26, 2024
It enables you to recover data from damaged OST files and convert them into accessible PST format, preserving the original folder structure and formatting. Moreover, this tool can quickly recover email messages, calendars, tasks and other data from corrupted PST files. It also offers a filter option; users can filter items using different criteria when they want to have only the desired items to process. So, learn how to fix corrupted Outlook data files (PST) without the ScanPST.exe tool. ScanPST mostly validates and corrects errors in the internal data structures of a .pst file.