Run the classic Outlook advanced diagnostic troubleshooter if you've tried all of the preceding steps and Outlook is still crashing or hanging. This step creates detailed information about your Outlook configuration and provides solutions for any known issues that are detected. It also gives you the option to upload your results to Microsoft so that a support engineer can review them. Some software or apps, such as antivirus or anti-malware, may conflict with Outlook 365, leading to crashes.



Her articles and guides demonstrate her commitment to streamlining email management for professionals or businesses of any size. The Classic Outlook Advanced Diagnostis troubleshooter generates a detailed classic Outlook configuration report. If you ran SaRA in Step Office 365 login issues 3, and you created a new profile, you can skip all of Step 4.

Method 4: Use the Microsoft Get Help App

Windows will search for the latest driver and install it, if available. Take a look at your update history for the second KB mentioned. I just restored my PC to before the patches and then turned off updates with WUB. Avoid the hassle of manually entering each email address. Priyanka Kumari is a technical content writer in the fields of Email Migration, Data Recovery, Cloud Migration, and File Management. She is dedicated to simplifying complex technology terminologies for all users.

After rebuilding the OST file, it is crucial to check for any missing items in your mailbox. If you find any, you can recover them from the backup OST file using Stellar Converter for OST. This powerful OST to PST converter tool can extract all the data from the backup OST file.

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• Hopefully, now you understand why Outlook keeps crashing and how to fix it.
• One common issue with Outlook is that it occasionally closes unexpectedly.
• If there is an issue, you can restart your router to resolve temporary network glitches.
• Once the Outlook update process is complete, reopen the Outlook application.
• Priyanka Kumari is a technical content writer in the fields of Email Migration, Data Recovery, Cloud Migration, and File Management.
• The free manual solutions to fix Microsoft Outlook keeps shutting down ends here.
• For that, we first need to find out which is the faulty add-in by running Outlook in Safe mode.
• This issue can disrupt your workflow and lead to data loss if not addressed promptly.
• Ensure that your internet connection is stable and functioning properly.

The tool presents the extracted data in a preview window, where you can search for the missing items and save them in PST file. You can then import this PST file into your Outlook account using the Import and Export wizard to restore the missing items. This tool can efficiently convert large-sized orphaned or inaccessible OST files to PST and various other file formats. However, we came across many users who are still struggling with this Outlook issue. They still wonder ‘Why is Outlook constantly not responding? ’ So, it is possible that your PST file will get corrupted and you can lose all important data.

Fix 2: Disable The Add-ins

This means Outlook will run with limited features and without any add-ins enabled. Try the tool mentioned above because it is effective and convenient, and it scans and fixes errors in both PST and OST files. Support and Recovery Assistant performs diagnostic checks and returns potential solutions for you to try in order to resolve Outlook issues. "My Outlook is crashing!" This ais a common problem that we may encounter while working with Microsoft Outlook? Many users frequently report issues with Microsoft Outlook crashing, regardless of whether the installation is new or old.

Fix 8: Repair MS Office

Problems with Outlook or MS Office program files can cause such problems. In this case, you can try repairing or reinstalling Microsoft Office. Launch the recovery assistant if you've tried everything else and Outlook is still crashing. It also allows you to upload your results to Microsoft for review by a support engineer. Here is the next solution for your Microsoft Outlook keeps crashing on Windows.





If you go through all of those steps and Outlook is still crashing or not responding, complete step 4 before contacting the Microsoft Community for further help. Additionally, you can try the free trial tool to learn all about its functionalities and workings as well. Nevertheless, you cannot save the recovered data when using the demo tool. Test if Outlook is functioning correctly after disabling the add-ins. Let us try another solution to get this issue fixed soon. The simplest solution often resolves many software-related issues.

Method 10: Repair Microsoft 365 Application

To fix this issue, it is important to first find out what\'s actually causing the Outlook to crash or stop responding. The most common problem users encounter when accessing their email accounts in Outlook is "Outlook 365 crashing". In most cases, the issue is caused by incompatible or faulty add-ins. This article discusses some methods for resolving Outlook 365 keep crashing issues.

This step will show you how disabling the add-ins can help. Sometimes a program running in the system’s background interferes with Outlook, causing it to crash. Generally, many programs and applications run simultaneously or in the background which can cause interruptions. Therefore, first, restart your system, and second, check the internet connection. Follow the given ways along with their steps to fix the error and access your files.