It can vary from 1 to 30 minutes, depending on the number of failed attempts you have performed. Once the waiting period is over, try logging in again with the right credentials. Tread carefully here, since this changes how all Office apps handle sign-ins. We usually suggest Online Repair if you’re seeing sign-in issues in more than one Office app like Outlook and Word. First, double-check that you’re using the right Microsoft 365 account. Lots of people have more than one—maybe a personal Microsoft account plus a work or school one.

• If the password reset link isn’t working, check your internet connection first.
• If your account is locked due to multiple unsuccessful login attempts, wait for the lockout period to end.
• Yes Also it seems to be tied to the users profile somehow since if you log in as a diffrent user everything works.
• Regularly review your account activity under your security settings to quickly identify and address any unusual or unauthorized actions.
• Yes, admins can provide temporary passwords for resetting your account.
• Checking these basics first can save a lot of time before you dive into deeper troubleshooting.
• Regularly check password settings to stay ahead of potential problems.

After a Password Reset Users cannot open Outlook and Windows Search Work.

You can feel free to contact our experts, as they are available 24X7 for solving your issues. Alternatively, you can use the browser’s incognito mode or private mode to check if the issue persists. If you’re copying and pasting your password, watch out for extra spaces sneaking in. Find solutions to common problems or get help from a support agent.

Why can’t I access the password reset link?

You can test your password in a plain text field (not the login box) to see if it comes out right. The issue was with AD Connect it had reverted to using one of RODCs. We were upgrading our firewalls and both HQ/Production domain controllers were down so it latched on to the RODC. I set our domain controllers as preferred domain controllers so that this wouldn’t happen again if we were ever in a situation like that again. To find out what the account is, open the synchronization service, navigate to connectors, and open properties for ADDS. Restart the server, reinstall AD Connect, and enable Password writeback.

Repair Microsoft 365 Installation

Making a new profile helps make sure cached credentials or profile-specific glitches aren’t messing things up. If you’re still locked out of Office 365 with the correct password, the issue probably isn’t your account. We often see FixTechGuide troubleshooting blog problems with cached credentials, a corrupted Office install, or some configuration error in Windows 11. Creating a new outlook profile lasted four days until this issue came back.



If you are still unable to sign in, you can contact support by selecting the button below, and tell the support advocate that your username has stopped working.

Does resetting my password prevent unauthorized access?

Trying to sign in to Office 365 with the right password, but still getting blocked? Instead, cached credentials, account sync hiccups, or outdated authentication settings tend to cause these headaches. You can usually spot and fix these issues without too much trouble. Update your recovery email as soon as possible in your account settings if it’s outdated.

Can temporary passwords help reset my account?

Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. If you encounter this error – Sorry, we are having temporary server issues, then chances are that the issue lies at Microsoft’s end. After you fix the GUID problem, Windows should link the account and Office 365 properly again. Most of the time, you’ll be able to sign in without those annoying failures. The tool gives you results and fixes what it can automatically. If you need to make manual changes, it’ll give you clear steps to follow.



This wipes out old or conflicting login info that might be blocking you. Uninstalled and reinstalled O365 and have run Microsoft Office repair. Run it, follow the instructions, and let it scan for issues with cached tokens, registry settings, or system policies.