We too have been seeing this more and more, all W10 on O365, although we use Okta as our MFA. Have looked all over and people have all sorts of possible solutions, but nothing we found to resolve the issue and get a new issue daily and just keep going through until it eventually works. I’ve seen this happen when the time and or date is wrong on the machine. It’s not caused by an out of sync MFA prompt as I have personally looked at a number of cases with the user as stepped through it. In each case the fix has either been one of the above items or a combination of the
You run the Microsoft consent process using an eligible M365 account after which you will be taken to the sync's setup wizard. You can close the wizard at this point as you do not need connection status shows disconnected to complete it for re-authentication to take effect. You should run a test sync after re-authenticating the sync to ensure it is workin
An initial test may reveal that your Exchange server is set up correctly so you will need to investigate the email clients accessing the server and the networks that they connect through. Microsoft Remote Connectivity Analyzer is a web-based service that includes tests for Microsoft Exchange Server and Office 365 services. This package is suitable for use by any business that has Microsoft Exchange as an email server. That includes companies that use Exchange Online as well as those that run Microsoft Exchange Server on-premises. The system is delivered as a software package for installation on Windows Server or Azure. The SAM will monitor storage capacity and warn you when space is running ou
The following section describes different types of synchronization errors that can occur during the export operation to Microsoft Entra ID by using the Microsoft Entra connector. You can view directory synchronization errors in the Microsoft 365 admin center. To view errors with PowerShell, see Identify objects with DirSyncProvisioningErrors. When Microsoft Entra ID attempts to soft match two objects, it's possible that two objects of different "object type," like user, group, or contact, have the same values for the attributes used to perform the soft match. Because duplication of these attributes isn't permitted in Microsoft Entra ID, the operation can result in an ObjectTypeMismatch sync error. There are various methods to resolve the Outlook sync issues, including manual and third-party solution
You should make sure to put a check in the box that says "Remember my credentials". If you don’t put a check in the box, it will continue to pop up on you and will never properly store the updated password. From here, we recommend that you click the drop down arrow all the way to the right of each individual credential, (see image above) then select the option to ‘remove’ until there are no more credentials remaining. It won’t hurt to clear out all of these stored passwords from time to time anyway. If you no longer need an Outlook profile, you can delete it and by doing so, this also deletes all email accounts stored in that profile. When using the Outlook email desktop app, a pop-up message may appear asking for the user to select a profil
Unfortunately when the problem occurs they’ve asked us to ring straight away but of course you can never get them instantly (we’ve just been given someone’s direct number now). To make a long story short we’ve since been asked to collect Outlook logs and install Fiddler to capture additional logging. This is now the 2nd machine that presents the same issue. I have a valid MS 365 subscription that includes 5 device licenses. On the main machine where I have been using the suite, now my account is deactivated and if I try to authenticate, it looks like it works but then get the "Fix", "Authenticate", "Activate" or "Resolve" buttons, all of which do nothin
Additionally, you might want to make a new profile and make it the default to see if it fixes the problem. You need to login to the correct microsoft account if you need to sync your computer and tablet. Outlook will show as connected to Exchange but is connection status shows disconnected not receiving any new email. The issue is occurring only in the Outlook program installed on Windows. To update from Azure AD Sync to Microsoft Entra Connect, see the upgrade instruction
The Users Processed count will be 0 is there are no users in the synced dataset after filtering. A duplicate value is assigned to an already synced object, which conflicts with another synced object. After these instructions, ensure the sync settings are correct and check everything is working wel
The panic you feel when Exchange just connection status shows disconnected won’t work or suddenly slows down tells you that this application is too important to leave to chance. You need to constantly monitor the performance of Microsoft Exchange and that means keeping track of the services and hardware that support it. Start by confirming your Exchange server set up and then work your way out to other elements in the connection. The automated tools described in this guide should help you get to the root of the problem and get your users back on email. If you are experiencing problems with Exchange server connectivity, there are many points of failure to look fo
You run the Microsoft consent process using an eligible M365 account after which you will be taken to the sync's setup wizard. You can close the wizard at this point as you do not need connection status shows disconnected to complete it for re-authentication to take effect. You should run a test sync after re-authenticating the sync to ensure it is workin
An initial test may reveal that your Exchange server is set up correctly so you will need to investigate the email clients accessing the server and the networks that they connect through. Microsoft Remote Connectivity Analyzer is a web-based service that includes tests for Microsoft Exchange Server and Office 365 services. This package is suitable for use by any business that has Microsoft Exchange as an email server. That includes companies that use Exchange Online as well as those that run Microsoft Exchange Server on-premises. The system is delivered as a software package for installation on Windows Server or Azure. The SAM will monitor storage capacity and warn you when space is running ou
The following section describes different types of synchronization errors that can occur during the export operation to Microsoft Entra ID by using the Microsoft Entra connector. You can view directory synchronization errors in the Microsoft 365 admin center. To view errors with PowerShell, see Identify objects with DirSyncProvisioningErrors. When Microsoft Entra ID attempts to soft match two objects, it's possible that two objects of different "object type," like user, group, or contact, have the same values for the attributes used to perform the soft match. Because duplication of these attributes isn't permitted in Microsoft Entra ID, the operation can result in an ObjectTypeMismatch sync error. There are various methods to resolve the Outlook sync issues, including manual and third-party solution
You should make sure to put a check in the box that says "Remember my credentials". If you don’t put a check in the box, it will continue to pop up on you and will never properly store the updated password. From here, we recommend that you click the drop down arrow all the way to the right of each individual credential, (see image above) then select the option to ‘remove’ until there are no more credentials remaining. It won’t hurt to clear out all of these stored passwords from time to time anyway. If you no longer need an Outlook profile, you can delete it and by doing so, this also deletes all email accounts stored in that profile. When using the Outlook email desktop app, a pop-up message may appear asking for the user to select a profil
Unfortunately when the problem occurs they’ve asked us to ring straight away but of course you can never get them instantly (we’ve just been given someone’s direct number now). To make a long story short we’ve since been asked to collect Outlook logs and install Fiddler to capture additional logging. This is now the 2nd machine that presents the same issue. I have a valid MS 365 subscription that includes 5 device licenses. On the main machine where I have been using the suite, now my account is deactivated and if I try to authenticate, it looks like it works but then get the "Fix", "Authenticate", "Activate" or "Resolve" buttons, all of which do nothin
Additionally, you might want to make a new profile and make it the default to see if it fixes the problem. You need to login to the correct microsoft account if you need to sync your computer and tablet. Outlook will show as connected to Exchange but is connection status shows disconnected not receiving any new email. The issue is occurring only in the Outlook program installed on Windows. To update from Azure AD Sync to Microsoft Entra Connect, see the upgrade instruction
The Users Processed count will be 0 is there are no users in the synced dataset after filtering. A duplicate value is assigned to an already synced object, which conflicts with another synced object. After these instructions, ensure the sync settings are correct and check everything is working wel
The panic you feel when Exchange just connection status shows disconnected won’t work or suddenly slows down tells you that this application is too important to leave to chance. You need to constantly monitor the performance of Microsoft Exchange and that means keeping track of the services and hardware that support it. Start by confirming your Exchange server set up and then work your way out to other elements in the connection. The automated tools described in this guide should help you get to the root of the problem and get your users back on email. If you are experiencing problems with Exchange server connectivity, there are many points of failure to look fo
