Negative Experience My recent online shopping ordeal serves as a stark warning for anyone thinking of purchasing from this company. As I mentioned in my review, this is an absolutely terrible online retailer. They take your payment but fail to follow through on their promises. Customer support is virtually nonexistent. I ordered two different pairs of glasses in a single transaction, paying additional fees for expedited shipping, yet they still haven't been dispatched. I felt obligated to post a review and reach out to them because I deserved explanations and a solution for my undelivered order. Customer: My order still hasn't shipped, even though I paid for expedited delivery! I was assured days ago that a supervisor would call me, but I've heard nothing!
Customer Service Representative: I'm sorry for the wait, sir. If you liked this article and you also would like to be given more info regarding https://www.mozaer.com/blog/5-mistakes-i-made-buying-reading-glasses-online-so-you-dont-have-to generously visit our website. It seems our Quality Assurance team identified a problem with one item, and it had to be remade.
Customer: Are you saying no one thought to inform me until I had to track you down? This is completely unacceptable.
Customer Service Representative: We deeply apologize for not keeping you updated promptly. Your glasses are almost finished and should be shipped within the next two business days.
I posted this review to alert others about this exasperating situation and to insist on improved communication from the company. Transition After resolving the initial concerns, the company proved that 7 Colors Round Anti-blue genuinely delivers—this moment bridges the turnaround with a recommendation worth exploring. Positive Experience Following a distressing online shopping experience where communication broke down and expedited shipping never materialized, I was understandably reluctant to try again. However, a friend strongly urged me to give the company a chance, praising their incredibly fast order processing. Skeptical but hopeful, I decided to take a chance. They did not disappoint: "I was genuinely impressed by how quickly the items arrived, and the quality is excellent! My son is thrilled with them." It was such a relief! The 7 Colors Round Anti-blue glasses were dispatched right away—no need to follow up or endure silence! They came carefully packaged and in perfect condition. The frames are sturdy yet remarkably lightweight, and the anti-blue light lenses have a subtle tint that offers comfort for young eyes during screen use. This experience with the company completely alleviated my previous frustrations. From rapid order handling to top-notch product quality and clear communication, they excelled in every aspect. The 7 Colors Round Anti-blue glasses match the description perfectly, offer great value, and arrived with impressive speed. I highly recommend them!