For a complete list of articles, browse the navigation pane on the left, or use the search box above the pane to filter by keywords and find help with a specific issue. If you need to update your email's POP or IMAP account settings, please go to POP and IMAP account settings for more information. We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook. We go above and beyond the average software reseller because we built our business on trust.
When you use a pst-file, it could be that an issue with that pst-file is preventing Outlook from starting correctly. When typing, please note the space between outlook.exe and /resetnavpane.If you encounter this issue more often, see this Quick Tip to find a more definitive solution. When typing, please note the space between outlook.exe and /safe.For alternative methods of starting Outlook in Safe Mode see this Quick Tip. As @ode2joy said, clearing out the user’s profile usually works, which is a more thorough procedure than just deleting .nst and .ost files. I have found that when this happens its due to the Account in windows needing to be updated. If you close outlook(make sure its not in the system tray) then click on start and type Domain, then find Access work or school.
This means Outlook will run with limited features and without any add-ins enabled. After that, Outlook will check for and install any available updates. Once the Outlook update process is complete, reopen the Outlook application. Again, check if Microsoft Outlook crashes when opening.
If you are repairing a .pst file under Windows NT, 2000, XP, 2003, you will need rights to access system files and folders where Microsoft Outlook stores original .pst files. With a very high probability, Recovery Toolbox for Outlook can restore an array of data from .pst files to their original state before they were damaged. Last, you should replace the damaged file troubleshoot Outlook errors to a recovered one or merely add the recovered file to the list of data files in Outlook. The size of free space on the disk must be at least twice as much as the size of the .pst file you are repairing. The red color of the value in the Required free disk space field informs you that there is not enough space on the disk.
If you get the error "Cannot open the Outlook window" when trying to start Outlook, the error usually indicates that your Folder Pane or Navigation Pane settings holds a corruption. This guide explains all you need to know about that in order to get your Outlook to start without errors again. A lot of times, a user will click on something by accident and change their view and be unsure of how to get it back.
It occurs rapidly when you receive or send messages in MS Outlook, leading to a damaged Outlook profile or encrypting Outlook(OST and PST) files. The password error issue of Outlook is the most frustrating error or glitch that users are facing nowadays. Outlook constantly shows an error regarding the password with a notification after closing it simultaneously.
In addition to that, it is usually easy to use, even if you’re not a tech-savvy person. We go above and beyond the average software reseller because we built our business on trust. As active members in the IT community, we work to support our clients’ businesses and provide them with peace of mind.
For example, if you have a Yahoo! account, you first have to change your password at Yahoo.com. Once you've changed your password with your email provider, you can update the password in Outlook. See Change or update your email password for more information.
This should resolve the issue with Microsoft Outlook crashing. If it does not, proceed to the troubleshoot Outlook errors next solution. If the Outlook issue "outlook keeps crashing Windows 10" persists. You can proceed with the methods on this list. Once PSTs start climbing past 2 GB, things get shaky. Outlook slows down, crashes randomly, or fails to load entirely.
ProcedureExit Outlook.Open a Run dialog box. ...Type Outlook /safe, and then click OK.If the issue is fixed, click Options on the File menu, and then click Add-Ins.Select COM Add-ins, and then click Go.Click to clear all the check boxes in the list, and then click OK.Restart Outlook.Jun 25, 2025
Get Help has troubleshooters for classic Outlook for Windows you can run for many common scenarios, such as Outlook startup or profile setup problems. These often help resolve issues without the need to contact support. When reaching this point of the guide, the issue most likely also occurs for other users on the computer. This means that the issue is not caused by a configuration setting but by an installation error. When your mail profile is damaged, Outlook often fails to start as well or you’ll find yourself encountering one error after the other.
You troubleshoot Outlook errors can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps. It can automatically diagnose issues, troubleshoot, and fix problems with Outlook. Note that the above link is for desktop Outlook for Windows.
When you use a pst-file, it could be that an issue with that pst-file is preventing Outlook from starting correctly. When typing, please note the space between outlook.exe and /resetnavpane.If you encounter this issue more often, see this Quick Tip to find a more definitive solution. When typing, please note the space between outlook.exe and /safe.For alternative methods of starting Outlook in Safe Mode see this Quick Tip. As @ode2joy said, clearing out the user’s profile usually works, which is a more thorough procedure than just deleting .nst and .ost files. I have found that when this happens its due to the Account in windows needing to be updated. If you close outlook(make sure its not in the system tray) then click on start and type Domain, then find Access work or school.
This means Outlook will run with limited features and without any add-ins enabled. After that, Outlook will check for and install any available updates. Once the Outlook update process is complete, reopen the Outlook application. Again, check if Microsoft Outlook crashes when opening.
If you are repairing a .pst file under Windows NT, 2000, XP, 2003, you will need rights to access system files and folders where Microsoft Outlook stores original .pst files. With a very high probability, Recovery Toolbox for Outlook can restore an array of data from .pst files to their original state before they were damaged. Last, you should replace the damaged file troubleshoot Outlook errors to a recovered one or merely add the recovered file to the list of data files in Outlook. The size of free space on the disk must be at least twice as much as the size of the .pst file you are repairing. The red color of the value in the Required free disk space field informs you that there is not enough space on the disk.
If you get the error "Cannot open the Outlook window" when trying to start Outlook, the error usually indicates that your Folder Pane or Navigation Pane settings holds a corruption. This guide explains all you need to know about that in order to get your Outlook to start without errors again. A lot of times, a user will click on something by accident and change their view and be unsure of how to get it back.
It occurs rapidly when you receive or send messages in MS Outlook, leading to a damaged Outlook profile or encrypting Outlook(OST and PST) files. The password error issue of Outlook is the most frustrating error or glitch that users are facing nowadays. Outlook constantly shows an error regarding the password with a notification after closing it simultaneously.
In addition to that, it is usually easy to use, even if you’re not a tech-savvy person. We go above and beyond the average software reseller because we built our business on trust. As active members in the IT community, we work to support our clients’ businesses and provide them with peace of mind.
For example, if you have a Yahoo! account, you first have to change your password at Yahoo.com. Once you've changed your password with your email provider, you can update the password in Outlook. See Change or update your email password for more information.
This should resolve the issue with Microsoft Outlook crashing. If it does not, proceed to the troubleshoot Outlook errors next solution. If the Outlook issue "outlook keeps crashing Windows 10" persists. You can proceed with the methods on this list. Once PSTs start climbing past 2 GB, things get shaky. Outlook slows down, crashes randomly, or fails to load entirely.
ProcedureExit Outlook.Open a Run dialog box. ...Type Outlook /safe, and then click OK.If the issue is fixed, click Options on the File menu, and then click Add-Ins.Select COM Add-ins, and then click Go.Click to clear all the check boxes in the list, and then click OK.Restart Outlook.Jun 25, 2025
Get Help has troubleshooters for classic Outlook for Windows you can run for many common scenarios, such as Outlook startup or profile setup problems. These often help resolve issues without the need to contact support. When reaching this point of the guide, the issue most likely also occurs for other users on the computer. This means that the issue is not caused by a configuration setting but by an installation error. When your mail profile is damaged, Outlook often fails to start as well or you’ll find yourself encountering one error after the other.
You troubleshoot Outlook errors can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps. It can automatically diagnose issues, troubleshoot, and fix problems with Outlook. Note that the above link is for desktop Outlook for Windows.