But still, it’s worth checking if other users are currently experiencing similar issues with Outlook. Microsoft comes with a great option called Work Offline. Once enabled, this setting lets you disconnect from the server.

• So the email you’ve been looking for might just be sitting in the Other tab of your inbox.
• Fortunately, you can change how your messages get organized.
• Some email providers (such as your ISP or even Gmail) won't let you send messages larger than a certain size.
• But still, it’s worth checking if other users are currently experiencing similar issues with Outlook.
• Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.

Error list

You might want to take a look at the cpanel server logs and status or any reported the issue. The methods provided in this article can be used to troubleshoot the error messages listed in the following table. But every once in a while, the Microsoft filters get it wrong and accidentally label a normal email as spam. To start Outlook in safe mode, press the Windows key on your keyboard. In the search box, type outlook.exe /safe, then press Enter. If you've changed your password on the website for your email account, you'll need to change it in new Outlook, too.

Repair your classic Outlook profile

Sign up for tips and industry insights to level up your emailing skills. Outlook lets you block a sender or a domain in just a few clicks. This is a great way to protect your inbox from spammers and cyberbullies. If an email triggers the spam filters, Microsoft automatically moves it to your junk folder. And in most cases, that’s where it belongs.

How to Create Email Templates in Outlook (A Step-by-Step Guide)

Go to your Outbox and then open the stuck email messages. If that message has an attachment that's larger than 20MB, delete the attachment and either attach a smaller file or attach a link to the attachment. For more information, go to Reduce attachment size Fix Outlook and Office365 Sync Issues to send large files with Outlook or Exchange Online limits.

I can't send or receive messages in Outlook

Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. For more information on creating a new email profile, see Create an Outlook profile. Please go to Reset a forgotten Microsoft account password for more information. We've presented the methods in order of quickest to most in-depth. For details around general troubleshooting, visit Troubleshooting Outlook issues for more information. To get support in Outlook.com, click here repair corrupted OST in Outlook or select Help on the menu bar and enter your query.

Can't send or receive email in Outlook.com

If the self-help doesn't solve your problem, scroll down to Still need help? Articles, examples, tutorials, and inspiration from our emailing FixTechGuide Mailbox repair steps experts. Create your account and connect with a world of communities.



I have another Windows computer with a different Microsoft account and that is working fine. I did a search on this forum and tried several of the suggestions but non appeared to work. Some email providers (such as your ISP or even Gmail) won't let you send messages larger than a certain size.

Getting Started Is Easy

Find solutions to common problems or get help from a support agent. Occasionally, the Outlook program may need to be repaired. Repairing is a simple process but may take as long as half an hour to complete. For more information, see Repair an Office application.

Which means that you won’t be able to receive new messages. So the email you’ve been looking for might just be sitting in the Other tab of your inbox. Fortunately, you can change how your messages get organized. Outlook needs a working internet connection to reach its email servers. If you lose your connection to the internet, classic Outlook won't be able to send your messages. You may need to open the message and send it again or choose Send/Receive.