Repair a profile in OutlookIn Outlook, choose File.Choose Account Settings >Account Settings.On the Email tab, choose your account (profile), and then choose Repair. ...Follow the prompts in the wizard, and when you're done, restart Outlook.
Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. If you are having problems with Outlook, there are a few things we can help with to get you back to sending and receiving your email. To update your password in Outlook, see Change or https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide/ update your email password. If you're having problems setting up your email in classic Outlook, we want to help. Use Tasks to create, manage, and track things you want to get done.
If you have email messages in an email program, you must import your email messages and addresses to the new user profile before you delete the old profile. If everything is working correctly, you can now delete the old profile. To create a user profile, you must first create a user account.
From time to time Microsoft Outlook adopts quite an annoying habit to hang around even if the user persistently attempts to shut it down. This problem existed in earlier versions and it may occur with recent Outlook 2013 and 2010. So for about the past month, my Outlook constantly freezes, the window grays out, and I get a "not responding" error message. I am not quite sure when this started, otherwise I would have rolled back updates and/or removed recently installed apps. I recently uninstalled and reinstalled Office but it only made the issue worse.
Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue. To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help?
If you need to update your email's POP or IMAP account settings, please go to POP and IMAP account settings for more information. Update the account information with the one you received from your email provider or from the POP and IMAP server name reference topic. See and manage the tasks in the selected list from this window. Right-click a task for a list of options, or select a task to see and manage its details. To import contacts from other email services, export contacts, or clean up duplicate contacts, select an option from the Manage contacts menu.
You should see the Microsoft account, click on it and disconnect it. To manage your mailbox by reducing the size of the Outlook data file, see Reduce the size of Outlook Data Files (.pst and .ost). Corrupt navigation panel settings can block Outlook from loading profiles. Resetting this component restores default navigation settings.
Although add-ins can enhance your user experience, they can occasionally interfere or conflict with Outlook. Turn off all the add-ins, close Outlook, and reopen it (not in Safe Mode). If it opens correctly, you can enable the add-ins one by one. After turning on each one, close and reopen Outlook to see if it loads correctly.
If the icon is colored green, an update was released within the past two days. If orange, an update was released four days ago, and red indicates an update that's over a week old. See work, group, and personal calendars with ease, wherever you want to be. For additional support, see How to get support for Outlook.com. Start typing in the search box to find a contact or contact list. Right-click an existing folder and select Create new subfolder.
To help you get rid of these duplicates, we have released a fix which will automatically https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide/ clean up your contact list. This fix will clean up duplicate contacts for end users starting August 9, 2023. Rollout of the fix to all users will take few weeks, so, some users may see the fix applied by the end of September.
See Working with message folders in Outlook.com to learn more about available folders. A vast community of Microsoft Office365 users that are working together to support the product and others. You don't have permission to create an entry in this folder. Right-click the folder, and then click Properties to check your permissions for the folder. See the folder owner or your administrator to change https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide/ your permissions. To access the filtering options faster, add them to your Quick Access Toolbar.
If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. Shows contacts or contact lists depending on what you selected in the left pane. Select a contact or contact list to https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide/ view details in the contact card on the right. You can also select multiple contacts—for example, to send an email to the selected contacts. Keep track of appointments, meetings, or any other event from anywhere.
Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. If you are having problems with Outlook, there are a few things we can help with to get you back to sending and receiving your email. To update your password in Outlook, see Change or https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide/ update your email password. If you're having problems setting up your email in classic Outlook, we want to help. Use Tasks to create, manage, and track things you want to get done.
If you have email messages in an email program, you must import your email messages and addresses to the new user profile before you delete the old profile. If everything is working correctly, you can now delete the old profile. To create a user profile, you must first create a user account.
From time to time Microsoft Outlook adopts quite an annoying habit to hang around even if the user persistently attempts to shut it down. This problem existed in earlier versions and it may occur with recent Outlook 2013 and 2010. So for about the past month, my Outlook constantly freezes, the window grays out, and I get a "not responding" error message. I am not quite sure when this started, otherwise I would have rolled back updates and/or removed recently installed apps. I recently uninstalled and reinstalled Office but it only made the issue worse.
Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue. To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help?
If you need to update your email's POP or IMAP account settings, please go to POP and IMAP account settings for more information. Update the account information with the one you received from your email provider or from the POP and IMAP server name reference topic. See and manage the tasks in the selected list from this window. Right-click a task for a list of options, or select a task to see and manage its details. To import contacts from other email services, export contacts, or clean up duplicate contacts, select an option from the Manage contacts menu.
You should see the Microsoft account, click on it and disconnect it. To manage your mailbox by reducing the size of the Outlook data file, see Reduce the size of Outlook Data Files (.pst and .ost). Corrupt navigation panel settings can block Outlook from loading profiles. Resetting this component restores default navigation settings.
Although add-ins can enhance your user experience, they can occasionally interfere or conflict with Outlook. Turn off all the add-ins, close Outlook, and reopen it (not in Safe Mode). If it opens correctly, you can enable the add-ins one by one. After turning on each one, close and reopen Outlook to see if it loads correctly.
If the icon is colored green, an update was released within the past two days. If orange, an update was released four days ago, and red indicates an update that's over a week old. See work, group, and personal calendars with ease, wherever you want to be. For additional support, see How to get support for Outlook.com. Start typing in the search box to find a contact or contact list. Right-click an existing folder and select Create new subfolder.
To help you get rid of these duplicates, we have released a fix which will automatically https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide/ clean up your contact list. This fix will clean up duplicate contacts for end users starting August 9, 2023. Rollout of the fix to all users will take few weeks, so, some users may see the fix applied by the end of September.
See Working with message folders in Outlook.com to learn more about available folders. A vast community of Microsoft Office365 users that are working together to support the product and others. You don't have permission to create an entry in this folder. Right-click the folder, and then click Properties to check your permissions for the folder. See the folder owner or your administrator to change https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide/ your permissions. To access the filtering options faster, add them to your Quick Access Toolbar.
If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. Shows contacts or contact lists depending on what you selected in the left pane. Select a contact or contact list to https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide/ view details in the contact card on the right. You can also select multiple contacts—for example, to send an email to the selected contacts. Keep track of appointments, meetings, or any other event from anywhere.